Master the AI operating system for customer work.
Frontline Learn turns the platform vision into operational mastery: Max for AI teammate execution, Studio for agents and automations, and CRM for the customer context behind every workflow.
Ask Frontline Learn how to build an operational system.
Browse Frontline Academy by operating area.
Open a product collection, scan the lessons inside, then continue into the article that matches your work.
Frontline Max
Max is the AI teammate for daily execution: email, meetings, tasks, summaries, activity, and follow-through in one work layer.
Frontline Studio
Studio is where teams design AI agents, automations, channels, workflows, tables, and integrations for customer operations.
Frontline CRM
CRM is the customer context layer: people, companies, deals, tickets, relationships, records, and operational memory.
Frontline Admin
Configuration walkthroughs for account settings, user access, notifications, billing, usage, developer keys, and data objects.
Frontline Solutions
Solutions are deployable blueprints for sales, support, marketing, and small implementation requests that connect workflows, channels, CRM context, AI agents, and Max activity.
Frontline product walkthrough
The first Frontline YouTube walkthrough is now part of Academy home so new users can start with a high-level product tour before reading docs.
Watch on YouTube↗From platform vision to day-to-day execution.
Focused paths for learning the systems that make AI agents useful in practical operations.
See the product in motion.
Concise lessons with current Frontline UI, screenshots, captions, and searchable transcripts.
Agent Builder overview
Understand Agent Builder as the Studio control center for operational agents: roles, instructions, model/provider choice, workflows, channels, CRM context, conversations, and analytics.
FAQ answering agent
Create a FAQ answering agent with one approved knowledge source, clear no-answer rules, ticket creation, and escalation behavior. Test real questions before connecting customer-facing chan...
Mercado Pago payment link tool
Create a Mercado Pago payment-link tool by wrapping the approved payment endpoint, requiring structured inputs, connecting it to Max, agents, or workflows, and logging every generated link.