English
Frontline Max · Connections · Interactive walkthrough

Integrations

Review the integration catalog Max can use as operational signal, and decide which systems should be connected for each workflow.

Interactive walkthrough5 min
Integrations catalog with third-party apps, filters, connected status, and custom tools
ConnectionsAvailable and connected tools

The integrations catalog shows connected systems, available systems, and which source should power the workflow or Max behavior.

Connections

Which system gives Max context.

Confirm which account or integration is connected, what it syncs, which permissions it uses, and where the signal should appear.

Integrations Internal Tools tab with Data Access and Custom Tools cards for Max
Screen exampleConnections

Internal Tools decide which structured data and custom tools Max can access before acting for the workspace.

What Integrations is for

Integrations is the catalog of systems that can give Max additional context or actions.

Use it when a Max behavior depends on an external source: email, calendar, CRM, documents, spreadsheets, project tools, or another operating system.

Example decisions

Connect Gmail when Max needs email summaries or follow-up. Connect Calendar when meeting prep matters. Connect CRM or workspace data when ownership and account context should shape the output.

For each integration, write the reason: what signal it provides, which Max surface will use it, and who reviews the result.

Third Party Apps tab

Use Third Party Apps to review external systems such as Gmail, Google Calendar, Google Docs, Google Sheets, Google Drive, Outlook, HubSpot, Airtable, Apollo, Asana, and other sources as they become available.

Search and filters are part of the workflow. Filter by status when checking what is already connected, and filter by category when deciding which system should support a specific Max behavior.

Internal Tools tab

Use Internal Tools when Max needs access to Frontline-owned capabilities rather than a third-party app.

Data Access controls which business data Max can use. Custom Tools controls which workspace tools Max can call. Treat both as permissioned building blocks for real work, not as a checklist to enable all at once.

Debugging

If Max output lacks context, check whether the integration is connected, whether the account has access to the source item, and whether the expected signal appears in Activity.

Do not solve missing context by adding unrelated integrations.

FAQs

How are Integrations different from Connected Accounts?

Connected Accounts focuses on the accounts Max can use. Integrations is the broader catalog of systems that can supply context or actions.

Should I connect every integration?

No. Connect integrations only when they support a clear operating loop and the team knows where the result should appear.